RETURNS
All sales are final. Due to the nature of our products, we cannot accept returns or exchanges. If you have any questions about your order, please contact us within five business days of delivery. Should any other problem arise with your order due to an error on our end (i.e., incorrect item, etc.), please get in touch with us at bitterfoxx@gmail.com as soon as possible, and we will rectify the issue.
SHIPPING
Please allow up to 2 business days for your order to be processed. Items in stock will be shipped within 3 - 5 business days from the receipt of payment, excluding holidays. All Domestic are shipped UPS. You will not receive your tracking information until item is leaving site for delivery.
Please note we are not responsible for any unexpected shipping delays caused by circumstances related to the carrier itself.
Orders are fulfilled Monday - Friday between the hours of 9am - 5pm (ET).
